Meet Heather, our  registered veterinary technician. She loves that our hospital is Fear Free Certified and is quickly on her own way to becoming Elite Fear Free Certified. Her confidence and competence allows us all to relax during tricky procedures. Her quiet presence is soothing to animals and people and she is a great couseller for families with new puppies and kittens.

What is something animal hospital’s have to deal with that you want to fix?

Visits to the veterinary clinic can often feel rushed. Maybe you feel unheard or left with unanswered questions. I strongly believe in the importance of client education because it strengthens the bond between you and your pet.

What do you do as a Registered Veterinary Technician at Carriage Crossing Animal Hospital?

 I am a registered veterinary technician. You will often see me assisting Dr. Ashby in your appointments, performing blood collections, monitoring your pets during anesthesia, and providing them with exceptional nursing care.

What are your credentials/past experience, for working as a Registered Veterinary Technician?

I graduated with distinction from the University of Guelph Ridgetown Campus Veterinary Technician program in 2008 and became a registered technician with the Ontario Association of Veterinary Technicians in 2009.

What do you like about working as a Veterinary Technician in our Animal Hospital?

Here at Carriage Crossing Animal Hospital appointments are never rushed. Time is taken to ensure that your pet is comfortable, their health status is discussed in full, and all pets are treated in the most gentle and kind manner.

What’s your background?

I have a wide variety of experience from working in small animal practice, in the neurology department of a referral hospital, in emergency medicine, exotic animal clinics, and spay/neuter clinics.

What are the values that drive you?

Honesty, Kindness, Patience

Your top 3 favorite Podcasts/Books/Shows?

I enjoy watching true crime documentaries, watching The Office, and reading books by Terri Blackstock

What do you enjoy doing when you are not working?

I am a busy wife and mother of 2 children. As a family we enjoy board games, building Lego, going camping and in the winter we are usually outdoors skating on our backyard ice rink.

Just for fun, we asked Heather for her answers to an Archetype quiz.

I am a Caregiver, Spiritual, and a Visionary.

We are thrilled to have Heather as a long term addition to our wonderful team. Check out this interview on our Youtube.