Personalized Pet Care
We maintain emotional medical records for all of our pets, starting with a Pre Visit Questionnaire to determine your pet’s preferences for:
- Travel to the practice
- Medications to support them
- Team members in our practice
- Exam room
- Table or floor
- In carrier or on a yoga mat
- Favourite treats
- Procedures they dislike
- Body parts they do not want handled
- Sights and sounds they need to avoid
Stress-Free Care
You notice the difference in how we handle your pets, using a considerate approach that respects their body language and sensitivities, starting with their least sensitive areas first. Our first choice is to use a steady stream of treats to restrain your pet, when necessary we add gentle control using aids like towels.
These may include:
- Refusing treats
- Pacing and restlessness
- Crouching and hiding
And these more subtle signs:
- Ears held back
- Yawning
- Licking lips
